Frequently Asked Questions
Everything you need to know about bringing Tumble into your home.
What makes Tumble products different from traditional home textiles?
Tumble specializes in spill-proof and machine-washable designs that combine high-end aesthetics with everyday durability, making them perfect for busy households with pets or children.
How do I clean my Tumble rug or textile?
Most of our products are designed for machine washing. Simply remove the rug cover from the pad and wash on a cold, gentle cycle, then tumble dry on low heat.
What is your shipping policy?
We offer free standard shipping on all orders over $150 within the contiguous United States. Orders typically process within 2-3 business days.
What is your return and exchange policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.
Are your materials safe for families and pets?
Yes, all Tumble products are OEKO-TEX certified and undergo rigorous testing to ensure they are free from harmful chemicals and toxins.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to expand our logistics to more international destinations soon.